Refund policy

Every jar of Don’t B. Ashy is handcrafted in small batches, so for hygiene and safety we can’t accept returns on opened products.

But if your order arrives damaged, or we sent the wrong item (oopsies!), we’ll make it right. Email us at dont.b.ashy@gmail.com within 10 days of delivery with your order number and a photo of the item. We’ll send you a replacement or a full refund, whichever you prefer.

Refunds go back to your original payment method and usually appear within 5–10 business days.